Privacy Policy

Privacy Policy

Introduction

Welcome to https://garage-door-spring-repair-boston.easygaragefix.com (hereafter referred to as “Garage Door Spring Repair Boston,” “we,” or “our”). We are committed to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of your engagement with Garage Door Spring Repair Boston, including:

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies governing data collection and use, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  • Using Our Applications and Services: As an authorized user, your account information, including login details, is necessary for us to provide our services.
  • Visiting Our Websites: When you explore our websites, we may collect certain data as described below.
  • Communications: If you choose to receive newsletters, emails, or other communications from us, we’ll use the contact information you’ve provided.

Personal Data Collection

We collect various types of personal data, including:

  1. Account Information: This includes your username, email address, and password (hashed and salted for security).
  2. Payment Information: Details related to your payment methods, such as credit card numbers, expiration dates, and billing addresses.
  3. Financial Information: Data about your transactions with us, including purchase amounts and frequency.
  4. Purchase Information: Details of products or services you’ve purchased from our platform.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information to enhance user experience.
  6. Location Data: If you choose to share it, we may collect your location data to provide location-based services.
  7. Feedback: Any comments, reviews, or feedback you provide us help improve our products and services.
  8. Social Media Information: We may collect data from social media platforms when you interact with our content or use integration features.
  9. Product Information: Details about the products you view, search for, or purchase on our website.

We obtain this information through direct user input, interactions with our systems, and automated technologies, such as cookies and tracking pixels. Additionally, we may receive personal data from third parties, but only where they have obtained consent to share such information in accordance with their respective privacy policies.

Cookies

Garage Door Spring Repair Boston uses cookies to enhance user experience and gather analytics:

  • Strictly Necessary Cookies: These ensure basic functions of our website, like secure login.
  • Preference Cookies: They remember your settings and preferences for a personalized experience.
  • Analytics Cookies: We use these to understand how visitors engage with our site, helping us improve its performance.

Users can manage non-essential cookies through our Cookie Manager, providing control over their tracking.

Retention and Deletion

We retain personal data only for as long as necessary for the purpose it was collected or as required by law. Once the retention period expires or when the purpose is fulfilled, we securely delete or anonymize the data.

Security Measures

To protect your personal data, Garage Door Spring Repair Boston employs robust security measures:

  • Encryption: We use encryption for data at rest and in transit to safeguard sensitive information.
  • Secure Third-Party Processing: We engage reputable third-party service providers who comply with strict security standards.

Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect or solicit personal data from minors. If you believe we have collected such information, please contact us immediately at the details provided below.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: If your data is inaccurate or incomplete, you can ask for corrections.
  • Erasure (Right to be Forgotten): In certain jurisdictions, you can request the deletion of your personal information.
  • Restriction: You may limit our processing of your data under specific circumstances.
  • Portability: You have the right to receive a copy of your data in a structured format.
  • Objection: You can object to the processing of your data for certain purposes.
  • Non-Discrimination: You are entitled to equal services without discrimination based on data protection rights exercises.
  • Appeals/Complaints: If you believe your privacy rights have been infringed, you have the right to file an appeal or complaint with us or relevant authorities.

To exercise these rights, please contact our Data Privacy Team at the details provided below. We will respond to your requests as quickly as possible and within applicable legal timeframes.

Changes to Policy

Garage Door Spring Repair Boston reserves the right to update this Privacy Policy at any time. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically for changes that may impact you.

Contact Information

For any questions, requests, or concerns regarding this Privacy Policy or your personal data:

We appreciate your trust in us. Your feedback is valuable for improving our privacy practices and services.